Patient Resources

Prepare for care with clear next steps.

Find practical information for booking, preparing for telepsychiatry, and knowing how to reach out for non-urgent questions.

Please do not send medical or urgent information by email. If this is an emergency, call 911 or go to the nearest emergency department.

Patient Resource Topics

These resources are general and practical. They are not a replacement for individualized medical advice, diagnosis, or treatment.

First Visit

Appointment Preparation

Write down your main concerns, current medications, past treatments, medical history, and questions you want to discuss.

Virtual Care

Telepsychiatry Expectations

Plan to join from a private place where you can speak openly and be physically located in Virginia or Pennsylvania for the visit.

Booking

Insurance & Intake

Headway is available for appointment booking and intake details. You can also call or email for non-urgent scheduling questions.

Before Your Appointment

Simple preparation can make the visit more useful.

Bringing a few details together before your appointment helps make the conversation clearer and gives more room for the concerns that matter most to you.

  • Medication list Include current prescriptions, over-the-counter medications, supplements, doses, and any side effects or concerns.
  • Treatment history Note prior diagnoses, medications, therapy, hospitalizations, and what has or has not helped in the past.
  • Goals and questions Consider what you want care to help with now, from symptoms and functioning to medication questions or next steps.
  1. Book or Reach Out

    Use Headway to request an appointment, or call or email for non-urgent scheduling questions.

  2. Prepare Details

    Gather medication, health, and treatment history so the visit can focus on what is happening now.

  3. Plan Follow-Up

    Follow-up visits can revisit medication response, side effects, questions, symptoms, and changes in daily life.

Communication & Safety

Email

Use Email Carefully

Email is best for non-urgent scheduling or general contact. Please do not send urgent or sensitive medical details by email.

Urgent Needs

Know When to Seek Immediate Help

If this is an emergency, call 911 or go to the nearest emergency department instead of waiting for an email or appointment reply.

Appointments

Use the Right Contact Path

For booking, Headway is the primary appointment option. Phone and email are also available for non-urgent contact.

Ready to Connect?

Request a Free 15-Minute Consultation

Book an appointment through Headway or reach out directly when you are ready to take the next step.

Please do not send medical or urgent information by email. If this is an emergency, call 911 or go to the nearest emergency department.